Remote Assistance
Welcome to the Remote Assistance area. Our specialist software allows the engineers at Link Systems to remote control any PC* that is on the internet by the PC user simply clicking on an engineers name.
We can fix 90% of calls remotely and at the very least get enough information to find out what is needed when we first visit the site. This software has revolutionised our I.T. support by dramatically reducing the average fix time on support calls.
The application is part of our Virtual System Administrator software that not only enables us to take control but can give you access to your PC on your desk anywhere in the world. It will also take care of Windows updates and can alert us of problems before they become apparent to you. For more information on the Virtual System Administrator please call 0845 230 2940 or use the contact us page.
Please only click below if you are told to do so by one of our engineers. This link will take you to an external website where you will be able to click on the engineers name to enable them to take control of your PC.
Click Here for Remote Assistance
* With the exception of PC's using a proxy server or tightly controlled firewalls.
