ESSEX BASED IT COMPANY LEADS THE WAY IN QUALITY COMMITMENT

Essex based IT company Link Systems has successfully achieved registration to the coveted and internationally recognised internal quality management standard ISO 9001:2000 (ISO 9000).
This independent assessment was conducted by ISO Competitive Edge Ltd. and demonstrates Link Systems commitment to customer service and quality. Link Systems has now earned the right to display the coveted British Accreditation Bureau ‘Quality Shield’ and ISO 9000 logo to demonstrate its conformity to the standard.

ISO 9001:2000 was introduced in December 2000 and is recognised worldwide. It requires organisations to demonstrate that they have a quality management system to ensure consistency and continuous improvement; leading to higher levels of performance and customer satisfaction.
Link Systems Director Mike Hickson said, the biggest problem with the IT industry in general is that there is no quality standard or independent vetting agency. Customers have no way of gauging what level of service they can expect from a supplier who in many instances may be little more than a school leaver with a flair for IT.

“We are particularly pleased to have achieved ISO 9000 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”

The benefits of registration to the ISO 9000 standard include:-
> Streamlining an organisation’s procedures.
> Bringing consistency to an organisation’s service delivery.
> Improving an organisation’s management practices.
> Enhanced status.
> Competitive advantage.
> Lower insurance premiums.

Link Systems has over 15 years’ experience in delivering IT solutions and has grown steadily from it’s formation in 1992. The services offered cover the supply and installation of computer hardware & software, Mid Range Accountancy systems, customised software development, all of which is complemented by training and support. Link Systems is now one of the largest “specialist” IT suppliers in Essex.

Notes for Editors

LINK SYSTEMS (Brentwood) LTD
Based in Laindon, Essex. Link Systems has a large customer base of clients, many of which have been customers for over 10 years which we believe is testament to the quality and depth of our service. We began life as a software developer, writing software applications to meet exactly, the needs of the client. We rapidly expanded into all areas of IT thus becoming one of the few “Total Solution Providers” in the UK.

Contacts:
Mike Hickson
Link Systems (Brentwood) Ltd
The Farm House, Steeple View Farm, Dunton Road, Laindon, Essex SS15 4DB
Tel: 0845 230 2940
Fax: 01268 496010
Email: mike.hickson@linksystems.co.uk
Web: http://www.linksystems.co.uk

THE BRITISH ACCREDITATION BUREAU
Established in 1965 as a division of Salford University Business Services, the organisation was renamed in 1997, following approval by the Secretary of State for Trade and Industry to use the word ‘British’ in its new corporate title (The British Accreditation Bureau), in recognition of the organization’s pre-eminent status.
Today, its core business is the accreditation of people, services and organisations. The British Accreditation Bureau certifies organisations to the latest ISO standards and designs and manages bespoke accreditation schemes. For more information about ISO 9000 and its history go to:
http://www.british-accreditation.co.uk/ISO-9000-certification-services.htm

Contacts:
David Fenn, the Chief Executive’s office
The British Accreditation Bureau
South Tower, Tubs Hill House, London Road, Sevenoaks, Kent, TN13 1BL
Tel: 0870 606 2001
Fax: 0870 607 2001
Email: david.fenn@british-accreditation.co.uk
Web: http://www.british-accreditation.co.uk