Support Modules
- Local area network support (LAN)
covering the software configuration of internal network equipment
- print servers
- cabling hubs
- communication switches
- communication routers
- internet fire walls
- Multi-site network support (WAN)
covering the software configuration of the WAN system
- virtual private network (VPN) host and remote sites
- remote access software (point to point dial in)
- remote access software (terminal services)
- File server configuration support
Covering the server operating system
- Microsoft Windows Server 2000 and 2003
- Powerchute software (where applicable)
- Email support
Covering server and Pc based email systems
- Microsoft Exchange Server 2000 and 2003
- Microsoft Outlook 2000, XP, and 2003
- Internet support
Covering server and Pc based internet access applications
- Microsoft Internet Explorer
- Microsoft SQL support
Covering Microsoft SQL server
- 2000 and 2005 all releases
- Anti-Virus support
Covering the anti-virus control system
- Sophos anti-virus (all versions)
- Data back-up support module
Covering the server based back-up system
- Veritas/Symantec (all versions)
- Network faxing support
Covering server based network fax systems
- Tobit faxware/Tobit David (all versions)
- Pc desktop support
Covering the Pc operating system (excluding internet explorer)
- Microsoft Windows 2000 and Xp
- Pc desktop support Plus
Covering the Pc operating system (excluding internet explorer) plus Microsoft Office
- Microsoft Windows 2000 and Xp
- Microsoft Office 2000, 2003 and Xp
- Accounts software support
Covering relevant software application
- Sage 50
- Sage Line 100
- Sage 200
- Access Foundations
- Access Horizons
- Access Dimensions Lite
- Access Dimensions
- Hardware Maintenance
Covering relevant hardware equipment
- File server(s)
- Pc workstation(s)
- Print server(s)
- Cabling hubs and switches
- Communication routers
- Internet Firewalls
- UPS systems
- Back-up drives
